Quality Assurance Technician / Analyst

Job Locations US-CO-Loveland
Job ID
# of Openings
Information Technology


Factual Data is a trusted provider of credit, risk mitigation, flood and verification services to the mortgage industry. Leveraging innovative technology and deep industry experience, Colorado-based Factual Data simplifies the mortgage lending process for its customers and their borrowers. For information, please visit www.factualdata.com.


In this role, under minimal supervision, this individual is focused on assuring the quality of released products by conducting functionality and regression tests of software before release. Creating test plans, test cases, as well as documenting test results, identifying trends, and escalating concerns as necessary.


• Ensure quality products are delivered for implementation by testing and verifying product functionality according to departmental policies and procedures
• Interface with development, product management, and customers to determine business and functional requirements; ensure those requirements are testable
• Analyze and comprehend requirements and design specifications to extract necessary information for accurate test planning
• Participate in the creation of a level of effort for software requests
• Develop and document test plans and test procedures
• Participate in post-production validation of new products/releases
• Document and maintain software revision history
• Conduct software testing, including regression testing of new products/releases
• Participate in the debug process by testing and troubleshooting
• Document test results, create metrics, analyze trends, and escalate concerns as necessary
• Document and review release notes
• Provide technical support/assistance when escalated by operations or other internal groups
• Provide analysis and feedback to management staff and appropriate departments regarding recurring problems, recommending improvements aimed at reducing future occurrences of problems
• Establish and maintain a professional relationship with internal/external customers, team members and department contacts
• Participate in the configuration and maintenance of test systems used by QA department
• Other duties as required


• Knowledge of software testing processes, techniques, and standards
• Knowledge of test planning processes, techniques, and standards
• Proficient with various Microsoft Windows operating systems
• Microsoft Team Foundation Server experience and experience using Microsoft Test for test planning
• Some knowledge of SQL server and databases
• Some knowledge of test automation using tools such as Selenium or Ranorex
• A capacity to learn new software/procedures quickly
• Have an ability to install new software without assistance
• Excellent communication skills both verbal and written
• General troubleshooting and problem solving skills
• Ability to handle multiple priorities at one time, make independent decisions and sound judgment
• Ability to work in a team environment
• Ability to learn quickly in order to work efficiently and meet deadlines


• 3-5 years’ experience in a technical position


• Bachelor’s degree or equivalent combination and/or experience in related field


Factual Data is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, disability, or veteran status.



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